The Jayco eStore's customer service goal is simple:
We are committed to providing our customers with total satisfaction. Every time. Guaranteed.

Please be aware that we will only ship items via UPS.  USPS is not available to use and if it is selected during check out you will be contacted before your item(s)
ship to have your order terminated and or changed.  US dollars are the only acceptable form of payment.  You are also responsible for paying any Canadian delivery fees and or taxes assessed by your Government when your product is delivered.  Please note that there may also be delays in getting your items in a timely fashion due to the Customs process. 


Merchandise can be returned for a full refund (minus the shipping charges and a 10% restocking fee) pending if the merchandise is returned in the original packaging within 30 days.  Please contact Elaine Ireland at (866)259-7112 ext 5 or email Elaine@apimage.com for an authorization number and return address.